1. Drivers license:
A valid driving license hold for at least for one year is required.
2. Age requirement:
Minimum age 23 years.
Fines and administrative sanctions due to any violation of the Greek traffic during the rental period are at the expense of the tenant.
All vehicles rented by ALFATRAVEL are insured against fire, theft and liability to third parties (passengers included) in case of death, physical injury or damage to the vehicle.
You pay an extra 2 Euro per day for every extra driver.
The own risk is MAX 150 Euro, in case you’re responsible for the accident.
If you pay another 5 Euro extra a day, there is no franchise.
These rules are only applicable if, in case of an accident or damage to the car, you call immediately our emergency number and inform us. The responsibility of this lies with the driver.
Our prices include entirely all-risk insurance and personal accident insurance, personal medical insurance for all passengers (in case of an accident, the medical costs of the victim passengers are covered entirely by the insurance).
Any damage is covered entirely by the insurance even if the driver is responsible for the accident.
Our rates include 24% VAT.
Gasoline is at the expense of the customer, the carriage must be brought in with the same tank reserve.
7. Security seats for children:
Available on request for children up to 3 years. These seats are for free. We offer approved seats for baby’s and children. All our seats are approved seats (TÜV).
The type of the car will be delivered according to order.
Unforeseen problems can force us to provide another vehicle from the same category.
9. Delivery and return:
All over Crete, the delivery and the return can also be at the airport with written approval of Alfatravel (Hania – Rethimno Heraklion – Agios Nikolaos). A small compensation is asked for rent periods less than 1 week.
At the reservation an advance of 100 euro is asked, this can be paid by credit- card or transfer. The outstanding amount and signing the contract will be done at the delivery of the car.
At this point all details will be explained (emergency number, insurance, delivery, gasoline,…)
11. 24 hours service:
We have of course a 24/24h service and you can always reach us by phone.